The sew-help-me.com Trusted Vendor Metal is awarded to those Vendors who establish and maintain the following business practices.   Truthful and Accurate Communications Vendors should not engage in deceptive or misleading practices with regard to any aspect of commerce, including advertising, marketing, or in their use of technology. Disclosure Vendors should disclose to their customers and prospective customers information about the goods or services available for purchase, and the transaction procedure itself. Customer Satisfaction Vendors should seek to ensure their customers are satisfied by honoring their representations, answering questions, and resolving customer complaints and disputes in a timely and responsive manner. Need to report a violation by a SHM Trusted Vendor? Here at sew-help-me.com we look only at the very best merchants to receive our Trusted Vendor Award. If for some reason you find a violation of the SHM Trusted Vendor Practices listed above we hope you will let us know by using the form below.